Privacy Policy Massive
Here’s the lowdown on how Massive handles your data to keep your AI-driven job search and interview process safe and smooth.
Why Your Data Matters in AI Job Matching
When you use our platform, everything from your resume details to your job application behavior helps power the AI that matches you with vacancies. Honestly, the better info you provide, the smarter the system gets about your preferences. We collect personal info like your name and contact details, professional info such as skills and work history, and behavioral data that tracks how you interact with job listings.
Plus, if you use our automated interview features, recordings and transcripts come into play to improve both your experience and the AI’s feedback quality.
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Identification | Name, Email, Phone | Account setup, job alerts |
| Professional Info | Skills, Work History | Tailored job matching |
| Behavioral Data | Job views, Applications | Improve recommendations |
| Interview Data | Recordings, Transcripts | AI interview feedback |
We’re transparent about this because it’s your job search, and the AI is just a tool to make it better, not a black box.
How Our AI Uses Your Data to Find the Right Jobs
Our platform’s AI sifts through thousands of job listings daily, comparing them to your profile and preferences. If you spend more time looking at remote jobs, for example, the AI notices and will prioritize similar roles—even if you didn’t set that filter explicitly.
On the interview side, the AI analyzes your practice answers, looking at things like clarity, terminology, and pacing, then gives you feedback that’s actually actionable.
Step-by-step: How Job Matching Works
- Upload or update your profile with detailed experience and preferences.
- AI scans current job postings and scores relevance based on your data.
- You get a daily list of recommended jobs ranked by relevance score.
- Apply with one click or save jobs for later review.
- AI learns from your applications and adjusts recommendations accordingly.
How Interview Automation Helps
When you use our interview tool, the AI schedules sessions based on your availability, runs through tailored question flows, and evaluates your answers. The insights you get help you prepare better, not just guess what employers want.
Keeping Your Data Safe: Storage and Security
We know security is a big deal. That’s why we use AES-256 encryption on all stored data and TLS 1.3 for data in transit. Plus, only authorized staff with multi-factor authentication can access systems.
We also back up data across different geographic locations to prevent loss, and run regular security scans and penetration tests. No system is 100% perfect, but we layer protections to keep your info locked down.
| Security Layer | Description | Why It Matters |
|---|---|---|
| Encryption at Rest | AES-256 | Keeps stored data unreadable |
| Encryption in Transit | TLS 1.3 | Protects info moving between systems |
| Access Controls | Multi-factor Authentication | Limits staff access |
Who Sees Your Information? Employers and Privacy
When you apply for a job, your resume, cover letter, and any interview recordings tied to that application are shared with the employer. But here’s the thing: they don’t get your full platform profile or data from other applications. Each application is kept separate.
- Employers see: application materials, interview data for their role, and contact info if you move forward
- Employers don’t see: your other applications, personal notes, or full interaction history
We have agreements in place ensuring employers can only use your data for hiring purposes and must follow strict retention rules. If additional info is requested, we always ask for your consent first.
Your Rights: Controlling Your Data with Massive
We give you real control over your data. You can access your full data set, correct inaccuracies, or even delete your account entirely if you want to. Here’s how you make those changes:
- Log into your account dashboard
- Go to Privacy Settings from the menu
- Choose Access, Correct, or Delete data
- Verify your identity as prompted
- Submit your request and wait for confirmation (usually within 24-48 hours)
We also support data portability, so you can take your info elsewhere, plus granular consent management lets you opt out of certain AI features while still using core job matching.
Cookies and Tracking: What You Should Know
Cookies are part of how our platform remembers your preferences and keeps things running smoothly. Here’s a quick breakdown:
- Essential cookies: keep you logged in and remember language settings; can’t be disabled without losing functionality
- Analytics cookies: anonymously track usage to help us improve the platform
- Personalization cookies: remember job filters and dashboard choices
- Marketing cookies: optional and used for ads; you can disable these anytime
You can manage cookie preferences via the cookie banner or your account settings. We want you to feel comfortable with what’s tracked.
Third-Party Integrations and How We Share Data
Our platform works with trusted partners to power features like notifications, payments, and HR system integrations. Here’s what that means for your data:
We share only the info necessary with these services, like contact details for emails or payment info for subscriptions. Analytics data is anonymized before sharing, so your identity isn’t at risk.
| Third-Party Type | Data Shared | Purpose |
|---|---|---|
| Email Providers | Contact info, preferences | Send notifications |
| Analytics Platforms | Anonymized usage data | Improve platform |
| Payment Processors | Transaction details | Process subscriptions |
| HR System Integrations | Application data | Streamline hiring |
All partners must meet strict security and privacy standards, and we regularly audit them to keep your data safe.
Data Retention, Deletion, and International Transfers
We keep your active account data as long as you use Massive. If you’re inactive for two years, we’ll check in before deleting your info. Application data stays for 12 months to let employers finish their hiring. Analytics data is anonymized after 6 months and fully deleted after 2 years.
When it comes to international transfers, we comply with all relevant privacy laws. Your data is processed in secure data centers with strong protections, and backups are encrypted and geographically distributed.
| Data Type | Retention Period |
|---|---|
| Active Account Data | As long as account is active |
| Inactive Account Data | Deleted after 24 months inactivity |
| Application Data | 12 months post-application |
| Analytics Data | Anonymized after 6 months, deleted by 2 years |
How We Keep You Updated on Privacy Changes
Our privacy policy evolves over time. Minor edits go live right away, but any major changes get a 30-day heads-up via email. You’ll always have options to accept changes, adjust your settings, or delete your account if you’re not comfortable.
We keep a changelog in your dashboard so you can see what’s been updated and when.
Need Help? Contacting Our Privacy Support Team
If you have questions or want to exercise your data rights, here’s how to get in touch:
- Email: Our privacy team typically replies within 24 hours.
- In-app support: Fastest way to manage privacy settings or ask questions.
- Phone support: Available during US business hours for urgent issues.
- Postal mail: For formal requests, though email is usually quicker.
We’re here to make sure your data feels safe and your job search stays on track.
❓ FAQ
How long does account deletion take?
It usually takes 30-60 days to fully delete your account and all associated data from our systems, including backups. We’ll confirm via email when it’s done.
Can I use Massive without cookies?
You can disable non-essential cookies, but essential ones are necessary for core features like staying logged in. Disabling essential cookies may break parts of the platform.
Do employers see my salary info?
Only if you include salary expectations in an application for a specific job. We don’t share salary details from your general profile without your explicit consent.
What happens to interview recordings if I delete my account?
All recordings are deleted with your account data. Employers who received recordings as part of your applications may still have copies, but we cannot access or control those.
Can I opt out of AI analysis but still use job matching?
You can disable some AI features, but basic job matching requires automated analysis of your profile to work effectively. Your privacy settings let you control which data points are used.
How will I know if there’s a data breach?
We’re legally required to notify affected users within 72 hours of discovering any breach. You’ll get an email detailing what happened and what steps we’re taking.
